Thank you for visiting and shopping at CurlyGirlShop.ca. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy

Shipment processing times
All orders are processed within 2-3 business days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Free standard shipping on orders over $75 with delivery to an address within Canada.

Exact shipping charges for your order will be calculated and displayed at checkout.

Shipment Method Estimated Delivery Time Shipment Cost
Canada Post Standard  3 business days  9.99 and up
Canada Post Expedited  2 business days  12.99 and up
Next Day (GTA only)  by noon (order placed by 9pm) TBD
Same Day (GTA only)  by end of day (order placed by 10am) TBD

 

Greater Toronto Area (GTA) includes the following:

Halton Peel York Durham
Burlington Brampton Aurora Ajax
Halton Hills Caledon East Gwillimbury Brock
Milton Mississauga Georgina Clarington
Oakville King Oshawa
Markham Pickering
Newmarket Scugog
Richmond Hill Uxbridge
Vaughan Whitby
Whitchurch-Stouffville

 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Shipment to P.O. boxes or APO/FPO addresses
Curly Girl Shop does not ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses at this time. We will make an announcement when this changes so follow us on Facebook and Instagram @CurlyGirlShop.ca or sign up for our newsletter (insert link).

International Shipping Policy
At this time we do not ship internationally. However, we will make an announcement when this changes, so follow us on Facebook, Instagram @CurlyGirlShop.ca or sign up for our newsletter (insert link).

Damages
If you received your order damaged, please contact us at orders@curlygirlshop.ca with your order number and images of the damaged product. Please save all packaging materials and damaged goods before filing a claim.

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